Gabriella Lee is York Theatre Royal’s Press and Marketing Assistant, and has been using the surveys for a year. They are easy to send and the results are immediate as they’re processed in real time, so Gabriella often checks the survey results at the start of each morning to get a snapshot of the audience’s… Read more »
Colston Hall has been bringing music to Bristolians for over 140 years. With something different on each night there is a diverse audience attracted, creating an issue to record customer satisfaction in a quick, easy and actionable way.
Richmond Theatre’s aim was to drive sustainable, predictable and long-term ticket revenues by identifying core segments within the box office database, and Purple Seven provided the solution to deliver against this.
The location of the Rose Theatre in Kingston, on the outskirts of inner London are so that it has to compete with the attention of West End venues and other producing theatres in London.